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Information on our Reopening

  • Annoucement
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𝐷𝑒𝑎𝑟 𝑉𝑎𝑙𝑢𝑒𝑑 𝐶𝑢𝑠𝑡𝑜𝑚𝑒𝑟𝑠,

It is with our heartful gratitude for your unwavering support. Your outpouring of messages to our branches in Japan, Taiwan, and Hong Kong following the cessation of operations in Singapore deeply touched us. 😊

Back in January 2024, we disclosed that there were no concrete plans for future company-owned stores in Singapore. Since then, we’ve been attentively listening to your feedback and pleads (𝑓𝑜𝑟 𝑎 𝑚𝑜𝑟𝑒 𝑐𝑜𝑛𝑡𝑜𝑢𝑟𝑒𝑑 𝑓𝑎𝑐𝑒!).

𝐖𝐞’𝐯𝐞 𝐝𝐞𝐝𝐢𝐜𝐚𝐭𝐞𝐝 𝐨𝐮𝐫𝐬𝐞𝐥𝐯𝐞𝐬 𝐭𝐨 𝐦𝐞𝐭𝐢𝐜𝐮𝐥𝐨𝐮𝐬 𝐩𝐫𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐟𝐨𝐫 𝐚 𝐧𝐞𝐰 𝐜𝐡𝐚𝐩𝐭𝐞𝐫 𝐢𝐧 𝐒𝐢𝐧𝐠𝐚𝐩𝐨𝐫𝐞. 𝐀 𝐧𝐨𝐭𝐚𝐛𝐥𝐞 𝐡𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭 𝐡𝐚𝐬 𝐛𝐞𝐞𝐧 𝐭𝐡𝐞 小顔矯正 (𝐬𝐦𝐚𝐥𝐥-𝐟𝐚𝐜𝐞 𝐜𝐨𝐫𝐫𝐞𝐜𝐭𝐢𝐨𝐧) 𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐟𝐨𝐫 𝐨𝐮𝐫 𝐒𝐢𝐧𝐠𝐚𝐩𝐨𝐫𝐞 𝐭𝐞𝐚𝐦 𝐬𝐭𝐚𝐟𝐟 𝐚𝐭 𝐨𝐮𝐫 𝐉𝐚𝐩𝐚𝐧 𝐡𝐞𝐚𝐝𝐪𝐮𝐚𝐫𝐭𝐞𝐫𝐬 𝐢𝐧 𝐌𝐚𝐲 𝟐𝟎𝟐𝟒. 𝐓𝐡𝐢𝐬 𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠, 𝐥𝐞𝐝 𝐛𝐲 𝐨𝐮𝐫 𝐉𝐚𝐩𝐚𝐧𝐞𝐬𝐞 𝐌𝐚𝐬𝐭𝐞𝐫 𝐓𝐫𝐚𝐢𝐧𝐞𝐫, 𝐓𝐚𝐧𝐲𝐚-𝐬𝐚𝐧, 𝐚𝐢𝐦𝐞𝐝 𝐭𝐨 𝐞𝐧𝐬𝐮𝐫𝐞 𝐭𝐡𝐚𝐭 𝐰𝐞 𝐜𝐚𝐧 𝐮𝐩𝐡𝐨𝐥𝐝 𝐭𝐡𝐞 𝐞𝐱𝐜𝐞𝐩𝐭𝐢𝐨𝐧𝐚𝐥 𝐬𝐭𝐚𝐧𝐝𝐚𝐫𝐝𝐬 𝐬𝐲𝐧𝐨𝐧𝐲𝐦𝐨𝐮𝐬 𝐰𝐢𝐭𝐡 𝐚𝐧𝐲 𝐅𝐚𝐜𝐢𝐚 𝐆𝐢𝐧𝐳𝐚 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞.

𝐓𝐨𝐝𝐚𝐲, 𝐰𝐞 𝐰𝐢𝐥𝐥 𝐥𝐢𝐤𝐞 𝐭𝐨 𝐬𝐡𝐚𝐫𝐞 𝐭𝐡𝐚𝐭 𝐅𝐚𝐜𝐢𝐚 𝐆𝐢𝐧𝐳𝐚 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐦𝐚𝐤𝐢𝐧𝐠 𝐚 𝐜𝐨𝐦𝐞𝐛𝐚𝐜𝐤 𝐭𝐨 𝐒𝐢𝐧𝐠𝐚𝐩𝐨𝐫𝐞 𝐮𝐧𝐝𝐞𝐫 𝐭𝐡𝐞 𝐝𝐢𝐫𝐞𝐜𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐨𝐟 𝐭𝐡𝐞 𝐅𝐚𝐜𝐢𝐚 𝐆𝐫𝐨𝐮𝐩.

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Notice of Trademark Infringment

Dear customers, we are currently experiencing serious trademark infringement by a past franchisee. The Facia logo, domain & various trademarks are still being used to attract customers. Despite our repeated requests to remove, they have not responded.

In addition, we have received reports from customers that the company has been soliciting customers who have inquired about our services while operating under a different store name in violation of the franchise agreement at a past store property.

In addition, all of the previously Facia Ginza trained staff have stopped working there.

We are currently working on the matter with the help of specialists, but as we cannot expect an immediate improvement. We are sorry to inform you of the situation here, but please be careful not to make a mistake.

Please note that the location, website, contact information, etc. are different from those of the previous store.

Address: 8 Eu Tong Sen Street #12-83 Singapore
Web: https://faciaginza.com.sg
Phone: +65 9661 3662 (Whatsapp)

Dear customers, we are currently experiencing serious trademark infringement by a past franchisee. The Facia logo, domain & various trademarks are still being used to attract customers. Despite our repeated requests to remove, they have not responded.

In addition, we have received reports from customers that the company has been soliciting customers who have inquired about our services while operating under a different store name in violation of the franchise agreement at a past store property.

In addition, all of the previously Facia Ginza trained staff have stopped working there.

We are currently working on the matter with the help of specialists, but as we cannot expect an immediate improvement. We are sorry to inform you of the situation here, but please be careful not to make a mistake.

Please note that the location, website, contact information, etc. are different from those of the previous store.

Address: 8 Eu Tong Sen Street #12-83 Singapore
Web: https://faciaginza.com.sg
Phone: +65 9661 3662 (Whatsapp)

Enter Website
8 Eu Tong Sen St #12-83,

The Central Office 2, Singapore 059818
(1 mins walk from Clarke Quay MRT)

*Access via lift lobby beside Subway (Level 1)

Mon - Fri: 10:30am - 7:00 PM
Sat/Sun: 10:30am - 9:00 PM
Public Holiday: Closed
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